Privacy Policy

End User Agreement

Customers may not sublease, sub host, or give away control of any portion of their ELEBRAND space and/or resources (indulging, but not limited to, e-mail accounts, space, ftp accounts, etc.), unless otherwise stated on our website.

Content

All services provided by ELEBRAND may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Malaysia law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless ELEBRAND from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Pornography and sex-related merchandising are prohibited on any ELEBRAND server. This includes sites that may infer sexual content, or Link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to ELEBRAND servers or any other server on the internet. Links to such materials are also prohibited.

Examples of non-acceptable content or links

• Pirated software
• Bulk Email related products
• Pornography/Nudity/Adult Content
• Hacking/cracking related websites
• Warez and/or copyrighted MP3s
• Illegal material or material that is against public policy
• Sites containing or linking to material that may be considered
  detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)

ELEBRAND will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason without refund!

System Resource Usage

If ELEBRAND’s system administration team determines that a customer’s account is utilizing an unacceptable amount of system resources, ELEBRAND may temporarily deactivate the account in question. If ELEBRAND’s staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to either upgrade to a dedicated server or locate a new provider. This only occurs in extreme cases.

ELEBRAND will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.

Domain Parking Circumvention

Any attempt to circumvent domain parking restrictions by using selective HTTP redirects or any other method to send traffic from parked domains to sites other than the main site is strictly prohibited. If multiple domain names with separate content are required, domain pointers must be used instead.

Backups

ELEBRAND’s hosting accounts include a nightly backup service, however these backups are for ELEBRAND’s administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. ELEBRAND does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on ELEBRAND’s part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always backup your site’s contents by exporting it to CSV file to your personal computer! We make no guarantees about the availability of backups.

Support Abuse

At ELEBRAND, we always treat our customers with the utmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host. We will issue a refund only for the unused portion of pre-paid service.
Note: Due to our extremely high customer satisfaction rate, we have never had to invoke this clause.

Unsolicited Email (SPAM)

SPAMing, or the sending of unsolicited email, from a ELEBRAND server or using a return email address that is maintained on a ELEBRAND is STRICTLY prohibited. Using SPAM to advertise a site hosted on ELEBRAND’s network also constitutes as a violation of this provision. ELEBRAND. will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.

Help us STOP SPAM! Please email our abuse department immediately to report a violation of our SPAM policies.

Server Abuse

Any attempts to undermine or cause harm to a ELEBRAND’s server or customer of ELEBRAND is strictly prohibited.

ELEBRAND will be the sole arbiter as to what constitutes a violation of this provision. Customers found in violation of this provision will be subject to account deactivation without refund. ELEBRAND will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.

Failure to Follow Policie

Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to ELEBRAND’s discretion). Any accounts and/or servers contained within ELEBRAND’s network must adhere to the above policies.

We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund–and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.

ELEBRAND reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.

ELEBRAND Rights

ELEBRAND hold the right to modify or terminate the Service for any reason, without notice at any time.

ELEBRAND reserve the right to refuse service to any party for any reason at any time.

ELEBRAND has the right to remove Web Store Content containing unlawful, offensive, threatening, libelous, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Verbal or written abuse of any kind (including threats of abuse or retribution) of any ELEBRAND customer, ELEBRAND employee, member, or officer will result in immediate Account termination.

ELEBRAND does not pre-screen Store Content and it is in our sole discretion to refuse or remove any Store Content that is available via the Service.

ELEBRAND has the right to provide our services to your competitors and make no promise of exclusivity in any particular market segment.

In the event of a dispute regarding Account ownership, we reserve the right to request documentation to Identify and confirm Account ownership. Documentation may include a scanned copy of your SSM business license certificate, Company letterhead and so forth.

ELEBRAND has the right to determine, make final judgment, rightful Account ownership and transfer an Account to the rightful owner. If we are unable to reasonably determine the rightful Account owner,

ELEBRAND reserves the right to temporarily disable an Account until resolution has been determined between the disputing parties.